Service Advisor & Parts Sales Specialist
Greenville, Alabama•Full-time
$20+ hourly
$20+ hourly
About the Job
PURPOSE OF SERVICE ADVISOR & PARTS COUNTER SALES:
Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.
Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.
BASIC FUNCTIONS AND RESPONSIBILITIES:
- Promotes and sells products and/or services to meet customer needs. Supplies Service Technicians with parts, as required.
- Assists with preparing and maintaining merchandise displays.
- Verifies receipting-in of shipments and assists with placing Unit Down and Stock Orders in the proper inventory locations.
- Assists in keeping Parts Department clean and orderly.
- Follows up on shortages and expedites issues by reporting to the manager.
- Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
- Answer incoming calls.
- Listen to customer's description of symptoms, clarify problems, conduct inspections, take test drives, check maintenance records, and initiate repair work orders.
- Verifying warranty and service contract coverage if applicable.
- Create estimates by costing materials, supplies, and labor and communicate with the customer.
- Create new repair work orders describing symptoms, problems and customer requests into business database.
- Maintain accurate customer records, including addresses and phone numbers.
- Working closely with the Parts and Service Manager and Sales Department: Prepare pickup and delivery schedules for new and serviced equipment.
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS:
- Basic data entry/keyboarding skills.
- Knowledge and Identification of construction and agriculture equipment.
- Ability to use the New Holland Parts Catalog computer application.
- Ability to work in a team environment.
- Ability to lift items weighing up to 75 lbs.
- High school diploma or equivalent experience.
- Fork lift license preferred.
- EEOE.
- Will provide training for the right candidate.
Job Type: Full-time
About Kingline Equipment Inc.
Our Vision – Build a dynamic business by creating value for our customers, providing opportunities for our employees and benefiting the communities we serve.
Kingline Equipment was founded in 2005 with the purchase of a small New Holland dealership on the outskirts of Pensacola Fl. Today, Kingline Equipment has grown to seven locations in three states Florida, Alabama and Georgia. Our team continues to focus on organic and strategic growth, our growth plan creates synergies that will enhance productivity and efficiencies while also providing advancement opportunities for our employees.
We are committed to be the best business partners to our customers, employees and manufacturers that we represent, while striving to be a positive impact in our communities we serve.
Kingline represents New Holland, Bush Hog, Bad Boy, Hustler, Walker, Toro, Landoll, Brillion, Fecon, Manitou as well as many others. We serve a wide range of customers, including farmers,hobby farmers, professional contractors and homeowners.
Kingline Equipment was founded in 2005 with the purchase of a small New Holland dealership on the outskirts of Pensacola Fl. Today, Kingline Equipment has grown to seven locations in three states Florida, Alabama and Georgia. Our team continues to focus on organic and strategic growth, our growth plan creates synergies that will enhance productivity and efficiencies while also providing advancement opportunities for our employees.
We are committed to be the best business partners to our customers, employees and manufacturers that we represent, while striving to be a positive impact in our communities we serve.
Kingline represents New Holland, Bush Hog, Bad Boy, Hustler, Walker, Toro, Landoll, Brillion, Fecon, Manitou as well as many others. We serve a wide range of customers, including farmers,hobby farmers, professional contractors and homeowners.